Shipments page for B2B
e-commerce
Shipments page for B2B
e-commerce
Shipments page for B2B
e-commerce
We provide customers with a shipment view that shows how the seller has planned their placed order. It includes information such as what is being shipped, the quantity, and the value of the materials being shipped.
We provide customers with a shipment view that shows how the seller has planned their placed order. It includes information such as what is being shipped, the quantity, and the value of the materials being shipped.
We provide customers with a shipment view that shows how the seller has planned their placed order. It includes information such as what is being shipped, the quantity, and the value of the materials being shipped.
Design brief
Design brief
What does a ‘shipment' mean for the customer?
Definition: A shipment essentially is a ‘part-order’ that is delivered to the customer
As part of the order, a shipment solves for 3 important considerations for the customer:
“Material” → What is being shipped? How much quantity?
“Invoice value” → What is the value of material that is being shipped?
“Est. time of delivery” → When will my material be delivered?
Applicable for: End-users who are involved with material procurement and tracking receipt against the placed requirements
What does a ‘shipment' mean for the customer?
Definition: A shipment essentially is a ‘part-order’ that is delivered to the customer
As part of the order, a shipment solves for 3 important considerations for the customer:
“Material” → What is being shipped? How much quantity?
“Invoice value” → What is the value of material that is being shipped?
“Est. time of delivery” → When will my material be delivered?
Applicable for: End-users who are involved with material procurement and tracking receipt against the placed requirements
Problems to solve for a shipment
Problems to solve for a shipment
How to show notification to the customer when the shipment is ready for pickup (Homepage, Order details page, My order page)
How to solve for the for the pickup address once the order is ready for pickup
How to handle self pickup shipment on shipment listing page
How to solve for buyer confirmation for the pickup slot & communication with the same with the seller
How to handle buyer facing proof of pickup & OMS lead proof of pickup
How to solve for proof of loading in self pickup
How to show notification to the customer when the shipment is ready for pickup (Homepage, Order details page, My order page)
How to solve for the for the pickup address once the order is ready for pickup
How to handle self pickup shipment on shipment listing page
How to solve for buyer confirmation for the pickup slot & communication with the same with the seller
How to handle buyer facing proof of pickup & OMS lead proof of pickup
How to solve for proof of loading in self pickup
Information architecture
Information architecture
User flow
User flow
Wireframes
Wireframes
Concept 1
Concept 1
Concept 2
Concept 2
Final design
Final design
Explanation:
To help customers easily track their ordered products, they can access shipment details from the order summary. This allows customers to view their shipments in full detail, including the dispatch date and time, the SKUs included in the shipment, invoice information, driver and truck details, access to shipment documents, and shipment tracking
To help customers easily track their ordered products, they can access shipment details from the order summary. This allows customers to view their shipments in full detail, including the dispatch date and time, the SKUs included in the shipment, invoice information, driver and truck details, access to shipment documents, and shipment tracking
